Privacy Policy

Privacy Policy - The Basics

BuildHive ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our custom software solutions ("Service") for businesses with multiple physical locations. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

1. Information We Collect
We may collect the following types of information when you use our Service:

1.1 Personal Information
Personal information refers to data that can be used to identify you, such as:

Name
Email address
Phone number
Business name and contact details
1.2 Usage Data
We may collect data on how you access and use our Service, including:

IP address
Browser type
Device information
Pages visited
Date and time of access
Other diagnostic data
1.3 Location Data
With your permission, we may collect information about the physical locations of your business to better provide tailored services.

2. How We Use Your Information
We may use the information we collect for the following purposes:

To provide, operate, and maintain our Service
To improve, personalize, and expand our Service
To understand and analyze how you use our Service
To develop new products, services, features, and functionality
To communicate with you, including customer support, updates, and promotional content
To manage and track the performance of your multiple locations
To prevent fraud and secure our systems
To comply with legal obligations
3. Sharing Your Information
We may share your information with:

Service Providers: Third-party vendors who assist us in operating our Service and conducting our business.
Affiliates: Companies within our corporate group that provide related services.
Legal Obligations: If required by law or in response to valid requests from public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets.
We will not sell, trade, or rent your personal information to third parties.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These may include:

Essential Cookies: Required for the operation of our Service.
Performance Cookies: Help us understand how users interact with our Service.
Functional Cookies: Remember your preferences.
Analytics and Advertising Cookies: Track user behavior for analytical and marketing purposes.
You can manage cookie settings in your browser. Please note that disabling cookies may affect the functionality of our Service.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include:

Data encryption
Access control
Regular security audits
Secure servers and databases
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.
Correction: Request correction of any incorrect or incomplete data.
Deletion: Request deletion of your personal data.
Restriction: Request restriction of processing your personal data.
Objection: Object to the processing of your data.
Portability: Request to transfer your data to another organization.
To exercise any of these rights, please contact us at [email address].

8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the data.

9. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. Please review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.